YouTube Transcripts

Report an Issue

Found a broken video or have feedback? We're here to help improve the service.

How Reporting Works

Your feedback helps us identify and fix issues quickly. When you submit a report, we review it to understand what went wrong and work on a solution. Common issues include videos that fail to generate transcripts, incomplete or inaccurate text, or technical problems with the service.

After submitting a report, you'll receive a confirmation. We typically review reports within 24-48 hours. If you provided a video URL, we'll test it and work to resolve any issues. For general feedback or feature requests, we use your input to prioritize improvements.

Tip: Before reporting, double-check the YouTube link and make sure the video plays in your browser.

Submit a Report

Include the video URL if reporting a specific transcript issue

Common issues to report:

  • Transcript failed to generate for a playable video: This could be a processing or compatibility issue we need to fix.
  • Transcript contains errors or missing content: Let us know which section looks wrong so we can investigate.
  • Video is accessible but shows a transcript error: This could indicate a compatibility issue with certain video types or regions.
  • Search or download features not working: If you can view the transcript but can't search or download it, report this technical issue.
  • Feature requests or suggestions: We welcome ideas for improving the service, such as new export formats or additional features.

Troubleshooting Tips

Before reporting, try these steps:

  • Confirm the video opens and plays on YouTube
  • Make sure the URL points to a specific video
  • Try refreshing the page or clearing your browser cache
  • Test with a different video to see if the issue is specific to one video
  • Make sure you're using a supported browser (Chrome, Firefox, Safari, Edge)

Understanding transcript limitations:

Some videos are restricted, removed, or blocked in certain regions, which can prevent transcripts from loading. If you're the video creator, make sure the video is public and playable. Otherwise, try another video or report the issue.

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